Support
What are the characteristics of the MOTOMA inverter?

MOTOMA inverter supports lithium battery, can be paralleled and support Bluetooth or WIFI.

The system I bought before was using a 100Ah battery. If I replace it with a 200Ah battery, does the inverter need to be changed?

If you increase the capacity only, inverter does not need to be changed.


MOTOMA's inverter is 5KW, what should I do if my project exceeds 5KW?

Inverters can be connected in parallel.


What types of inverters are MOTOMA divided into?

There are grid-connected models, off-grid models, and hybrid models.

I have my own inverter, can I use MOTOMA's batteries?

Yes. MOTOMA battery is compatible with most of the inverter protocols on the market. You can choose the corresponding protocol to use.


What should I do if the inverter reports '61'?

(1) Check whether the communication cable between the battery and the inverter is correctly connected. Battery : 1: RS485-B, 2: RS485-A; Inverter: 3RS485-B, 5RS485-A; Connect 1 and 3, connect 2 and 5;

(2) The battery dial code needs to be dialed to 1;

(3) Check inverter battery mode, 05 needs to select PYL;

(4) Are the battery software version and inverter software version correct? You need to send feedback to MOTOMA.


How to use the new system correctly after I receive it?

(1) Assemble the battery and inverter to the wall according to the MOTOMA installation instructions;

(2) Start wiring. During the wiring process, make sure that the battery and inverter are not turned on;

(3) Turn on the battery

(4) Turn on the air switch

(5) Turn on the inverter switch.

(6) When the inverter displays the setting interface, start to set the parameters as required.


How to disconnect the battery system properly?

(1)Disconnect AC load,

(2)Disconnect AC input/output switch

(3)Disconnect inverter switch

(4)Disconnect air switch

(5)Disconnect battery switch


What should I do if the system does not function after the battery is connected to the inverter?

(1) Check whether the positive and negative connections of the battery and the inverter are correct;

(2) After the battery is turned on, check the LED status on the battery, which shows if the battery has electricity;

(3) Check if the battery and and inverter are appropriate in terms of power. The power of battery needs to be close to that of the inverter. The power of the inverter may be too big to make the battery start. Or you can contact MOTOMA;

(4) Maybe the battery or inverter is abnormal, and you need to contact MOTOMA.


If there is an abnormality on the inverter, will there be a hint?

Inverter abnormality is divided into alarms and faults. Alarms are error codes such as 01/02/03, and faults are fault codes such as F01/F02/F03.


What should I do if the inverter reports 'BP'?

It indicates that the inverter cannot read the information of the battery if the inverter reports BP;

(1) Check if the battery is out of power and needs to be charged to activate;

(2) Check if the communication network cable is connected correctly, and make sure the dial code is 1.


What should I do if the inverter reports 'F52'?

It indicates that the total voltage of the inverter is too low and needs to be restarted to recover if the inverter reports F52.